Your privacy is very important to us, and we will treat all of your data and information with care and respect. This Privacy Statement describes our privacy policy and details how we collect, use, and/or disseminate the information you provide, including your Personal Data. We reserve the right to change this Statement at any time and urge you to review our Statement regularly to familiarize yourself with any changes.
By visiting our website, using our online products/services, downloading/installing and/or using our
application on a mobile phone, and/or by voluntarily submitting Personal Data to us via online forms,
advertisement responses, mobile applications, and/or electronic mail, you are accepting the practices
described in this Privacy Statement. If you do not wish us to use your Personal Data, please opt-out as
described below.
If you have any questions or concerns about our use of your Personal Data, please contact us using the contact details provided below.
We develop and license a software product called FaxBurner that send and receive faxes to an email or mobile device. FaxBurner is operated and managed by Networx Online, Inc., located in the State of California in the United States.
An individual who subscribes to FaxBurner is referred to as a "Member" of FaxBurner. The Member’s targeted
audience is the “Customer.” “Users” or “you” include Members and Customers, as well as anyone visiting this
site.
“Personal Data” means any information that identifies or can be used to identify you directly or indirectly.
Examples of Personal Data include, but are not limited to, first and last name, email address, phone number,
or other demographic information.
To cater to Users of our site, we may be required to collect, use, and share certain information, including
Personal Data. The type of information we collect, together with a description of how we use and/or share it,
is described below.
Personal Data about you may be collected when you register for our service, contact our customer service
representatives, send us an email, integrate with another service or website, or communicate with us in any way.
We act as the controller of Personal Data about Members provided to us by Members in order to provide
FaxBurner to them as well as Personal Data that we may collect about visitors to our site. We also act as
the processors of Personal Data about Customers, which is stored and processed by and on behalf of our Members.
We only process Personal Data where such processing is in our legitimate interests and not overridden by your
data protection interests or fundamental rights and freedoms. Our legitimate interests typically include:
improving, maintaining, providing, and enhancing our technology, products, and FaxBurner, ensuring the security
of FaxBurner, and to support our marketing activities.
In order to use FaxBurner, a Member may first complete the registration form. During registration, the Member
will be required to give contact information (such as name and email address). We may use this information to
contact the Member about services on our site for which the Member has expressed interest. The Member may also
be asked for demographic information (such as information about the Member’s industry, gender, or the company
they represent), so we can provide a more personalized experience on our site. If a Member chooses to enroll
in our service, in certain circumstances the law may require us to collect the Member's social security number
or if a company, their EIN number. These numbers will be collected only if they are required to comply with
IRS requirements.
A Member registering for a paid account will also be required to provide financial information (such as a
credit card number and expiration date). This information is used for billing purposes and to fill the Member’s
order. If we have trouble processing an order, the information is used to contact the Member.
If you are placing an order on FaxBurner, we will request information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes to fill your order and, if we have trouble processing your order, to contact you.
In order to use FaxBurner, a Member may upload a distribution list that provides us with Personal Data about a Member’s contacts or Customers, such as their names, email addresses and/or telephone numbers. We use and process this information to provide services in accordance with the Member’s instructions. We do not sell your Customer’s Personal Data. If one of your Customer’s contacts us, we might contact that person. As described below, if we receive complaints of illegal activity, including from law enforcement organizations, we may share necessary Personal Data with those law enforcement organizations to the extent required or permitted by applicable law. You may have the opportunity to update or manage your preferences about this Personal Data via an email you receive from a Member or by contacting us directly.
If you are a Member, we will use Personal Data that we gather about you to provide the requested services. In
addition, if you have a free trial account, then we will use the Personal Data gathered about you to share more
information about our business in an attempt to convince you to make a purchase from us or our associated
companies. If you have a paid account, we will use your Personal Data to bill and collect money owed to us by
you.
If You are a Customer, this site and the person/affiliate who sent you to this site will be granted access to
your contact information (name, phone number, and email) so that they can communicate with you in an attempt
to "sell" various products, services, and memberships to you.
We may also use your Personal Data to send you FaxBurner alert messages, communicate with you about your
account and provide customer support, enforce compliance with ours Terms and Conditions of Service, to protect
the rights and safety of our Members and third parties, to meet legal requirements, and to otherwise carry out
legitimate business purposes necessary to operate FaxBurner.
We store information that we automatically collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information such as device information and applications you use to access FaxBurner is tied to your Personal Data to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our site, and to direct pertinent marketing promotions to them. We may share your profile with other third parties as detailed in this policy. Your profile is shared together with your Personal Data. YOUR CREDIT CARD, SOCIAL SECURITY NUMBER OR EIN, AND OTHER PRIVATE FINANCIAL INFORMATION IS NEVER SHARED WITH ANY OUTSIDE THIRD PARTY UNLESS REQUIRED BY LAW OR FOR BILLING PURPOSES.
A cookie is a piece of data stored on the user's computer (defined to include all computing devices, including
tablets, pcs, smartphones, smartwatches, and any other device that can be used to operate our software) tied
to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie,
once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on
the user's hard drive for an extended period of time. Persistent cookies can be removed by following internet
browser help file directions.
If users reject the cookie, they may still use our site. The only drawback to this is that the user will be
limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users
to enhance the experience on our site. See the 'Profile' section.
Some of our business partners use cookies on our site (for example, advertisers). However, we have no access
to or control over these cookies, once we have given permission for them to set cookies for advertising.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses are only tied to Personal Data provided by a user when necessary to enable our Web-based service.
We may employ or our third party advertising company(ies) may employ a software technology called clear gifs
(a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is
effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used
to track the online movements of Web users. The main difference between the two is that clear gifs are invisible
on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are tied
to users' Personal Data.
Clear Gifs can "work with" existing cookies on a computer if they are both from the same Web site or advertising
company. That means, for example, that if a person visited 'www.companyX.com', which uses an advertising
company's clear gif, the Web site or advertising company would match the clear gif's identifier and the
advertising company's cookie ID number, to show the past online behavior for that computer. This collected
information would then be given to the advertising company or Web site.
In addition, we may use clear gifs in our HTML-based emails to let us know which emails have been opened by
the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of
our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.
This site and/or its Members may also use 3rd party vendor remarketing tracking pixels, or cookies. This means
we may continue to show ads to you across the internet. The techniques our partners employ do not collect
Personal Data such as your name, email address, postal address, or telephone number.
We are able to do this by placing advertising cookies on your computer as you browse our site, so that we can
understand what you are interested in. One of our advertising partners may then use this information to
present you with retargeting advertising on other sites based on your previous interaction with this site.
You may be able to opt out of targeted advertising through your browser’s “settings” tab or by visiting the
sites of the various remarketing vendors. You will still receive just as many advertisements, just not those
relevant to you.
We may collect usage data about you whenever you interact with FaxBurner, which may include the dates and times that you access FaxBurner and your browsing activities (such as what portions of FaxBurner are used). We also collect information regarding the performance of FaxBurner, including metrics related to the deliverability of emails and other communications you send through FaxBurner. This information allows us to improve the content and operation of FaxBurner, and facilitate research and analysis of FaxBurner.
We send all new Members a welcome email. Established Members may occasionally receive information on products, services, special deals, and a newsletter.
On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send Members an email. Members might not be able to opt-out of these communications, although they can deactivate their account. However, these communications are not promotional in nature.
We also communicate with Members and others who contact us with questions and concerns on a regular basis to provide requested services, in regard to issues relating to their account, and to otherwise respond to inquiries. We reply via email or phone, in accordance with your wishes.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any Personal Data.
We may use the Personal Data a Member has voluntarily provided to us to cause information, offers, products,
and/or services that appear to us to be consistent with the Member’s expressed interests to be directed to a
Member. This is accomplished by using your information to direct to you information, offers, products, and/or
services from us. A Member’s Personal Data may, therefore, ultimately be used by us for marketing purposes.
You may choose to opt-out of receiving such marketing by following the unsubscribe instructions sent with
every email or by contacting us as set forth below.
We will not sell your Personal Data to a third-party.
We may use a credit card processing company to bill users for services. If you purchase FaxBurner through the ITunes store or another app store, you may be billed directly by that company. These companies only use your information for billing purposes and, to the extent they store your credit card or other private financial information, do so in a secure industry-standard fashion.
We partner with other third parties to provide specific services. When the user signs up for these particular services, we share names and Personal Data only to the extent that it is necessary for the third party to provide these services. These third parties are not allowed to use your Personal Data except for the purpose of providing these services and for purposes referenced in their privacy policies.
In the event we go through a significant business transition, such as a merger, being acquired by another company, or selling a major portion of its assets, your Personal Data will, in most instances, be part of the assets transferred. We will strive to notify you via email prior to a change of ownership or control of their Personal Data, consistent with our notification of changes section.
We may be required by law to disclose your Personal Data to the government or third parties under certain circumstances. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.
Users who no longer wish to have their Personal Data collected or processed may opt-out of receiving further
communications by following the unsubscribe instructions sent with every email, by contacting the Member who
is the controller of their Personal Data, or by contacting us as set forth below. Members who no longer wish
to have their Personal Data collected or processed must unsubscribe from our service.
Users who wish to remove cookies may do so by following directions provided in their internet browser’s “help”
directory. If you reject cookies, you may still use our site, but your ability to use some areas of the site
may be limited.
We take all reasonable steps to ensure that the information we collect is reliable for its intended use, accurate, complete and up-to-date. As a Member, you can manage your individual account and profile settings in your back office or you may contact us directly by emailing us the address below . If a Customer or visitor to the site wishes to exercise any of these rights, they should contact you directly or contact us as described below.
You may object to the processing of Personal Data, ask to restrict processing of your Personal Data, ask us to delete your Personal Data or request portability of your Personal Data. Members may do so by contacting us using the contact details provided below. If your Customers wish to exercise any of these rights, they should contact you directly or contact us as described below.
This site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects Personal Data. This privacy statement applies solely to information collected by this site.
If a Member elects to use our referral service for informing a contact about our site, we ask them for the contact’s name and email address. The site will automatically send the contact a one-time email inviting them to visit the site. We store this information for the sole purpose of sending this one-time email. The contact may request the removal of this information from our database by following the directions in the email sent to them.
FaxBurner is only intended for use in the United States and Canada. FaxBurner is not available to users located in the European Union or United Kingdom, or for the storage of Personal Data belonging to individuals residing in the European Union or United Kingdom. Because of this, we will not knowingly collect or maintain Personal Data at our site from those we actually know are located in the European Union or United Kingdom.
Protecting the privacy of the young is important to us. If you are not 18 years old you are not permitted to access this site for any reason. Because of this, we never knowingly collect or maintain information at our site from those we actually know are under 18, and no part of our site is structured to attract anyone under the age of 18.
Protecting the privacy of your telecommunications information is important to us. When users make phone calls to or from telecommunication services provided by us, we may track information about the name, phone number, and other information about the call. We do not share this information, unless required to do so by law. We may use this information in the aggregate to analyze trends or to improve the service. By contacting us via telephone you are allowing us to contact you even if your phone number is on any legal DNC (do not call) lists.
We use industry-standard good practices to protect our users' Personal Data. When users submit Personal Data
via the site, we strive to ensure that Personal Data is protected both online and off-line. However, please
be aware that no data transmission over the Internet or information storage technology can be guaranteed to
be 100% secure. In addition, we cannot guarantee the privacy of information or Personal Data that you choose
to send through the FaxBurner software. For example, third parties may unlawfully intercept or access facscimile
transmissions or private communications.
When our registration/order form asks users to enter financial or other sensitive Personal Data (such as a
credit card number and/or a social security number), that information is encrypted and is protected with
industry-standard technology.
While we use industry-standard technology to protect sensitive information online, we also work to protect
user-information off-line. All of our users' information, not just the Personal Data mentioned above, is
restricted in our offices. Only employees who need the information to perform a specific job (for example,
our billing clerk or a customer service representative) are granted access to Personal Data. All employees
are kept up-to-date on our security and privacy practices. Finally, the servers that store Personal Data are
in a secure environment, in a secure facility.
In order for this site to properly fulfill its obligation to users, it may be necessary for us to supplement the Personal Data we receive with information from 3rd party sources.
This Privacy Notice for California residents supplements the privacy information herein and applies solely to visitors, users, and others who reside in California (“consumers”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws, without regard to whether they may be applicable to FaxBurner. Any terms defined in the CCPA have the same meaning when used in this section. For information about how we extend core rights to control personal information to all of our users, please read our entire privacy policy.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the past twelve (12) months:
Personal information does not include publicly available information from government records, de-identified or aggregated consumer information, information excluded from CCPA’s scope, such as health or medical information and other personal information covered by specific privacy laws.
We obtain the categories of personal information listed above from the following categories of sources:
FaxBurner will not sell your personal information. However, we may use or disclose personal information we collect for one or more of the following business reasons:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
In the preceding twelve (12) months, FaxBurner has not sold any personal information.
In the preceding twelve (12) months, FaxBurner has disclosed the following categories of personal information for a business or commercial purpose as defined by the CCPA: Identifiers, California Customer Records personal information categories, Commercial Information, internet/electronic activity, and audio/video data. We only disclose your personal information to a third-party for a business or commercial purpose. When we disclose personal information for a business or commercial purpose, we are disclosing that information to service providers, applicable customers, and/or law enforcement.
The CCPA provides consumers (California residents) with specific rights regarding their personal information.
You have the right to request access to specific information about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
You also have the right to request deletion of your personal information, subject to the exceptions set forth in CCPA sec. 1798.105, including but not limited to, retaining the information is necessary to complete the transaction for which we collected the personal information, detecting security interests, or complying with a legal obligation. Once we receive and confirm your verifiable consumer request, we will delete and direct our service providers to delete your personal information from our records unless an exception applies.
To exercise your access, data portability, and deletion rights, please submit a verifiable consumer request to us either by
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. A request can only be made twice in any twelve (12)-month period.
Making a verifiable consumer request does not require you to create an account with us; however, FaxBurner will need to collect information from you in order to verify your identity. We will consider request made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
FaxBurner will respond within 45 days of receiving your verified request.
We will not discriminate against you for exercising your rights under the CCPA. Unless permitted by the CCPA, we will not
We will post any changes to this privacy statement in places that we deem appropriate. We will use Personal
Data in accordance with the privacy policy under which the Personal Data was collected.
If, however, we are going to use users' Personal Data in a manner different from that stated at the time of
collection we will notify users via email. Users will have a choice as to whether we use their Personal Data
in this different manner. However, if users have opted out of all communication with the site, or
deleted/deactivated their account, then they will not be contacted, nor will their Personal Data be used in
this new manner. If we make any material changes in our privacy practices that do not affect Personal Data
already stored in our database, we will post a prominent notice on our Web site notifying users of the change.
In some cases where we post a notice, we will also email users, who have opted to receive communications from us,
notifying them of the changes in our privacy practices.
If users have any questions or suggestions regarding our privacy policy, or wish to exercise their rights
regarding their Personal Data please contact us at:
support@faxburner.com
www.faxburner.com
Networx Online, Inc.
27702 Crown Valley Pkwy Suite #D-4, #127
Ladera Ranch, CA 92651
This policy is effective Jan 1, 2020.